Support and Guidance

Below are some contact numbers and websites for any support you may need.

Our Family Liaison Officer is available Mon-Fri to offer parental support. Please call the school office if you would like to organise a meeting with them.

Make a report to one of CEOP's Child Protection Advisors

Organisations to support the wellbeing of your family

Samaritans – call free 24 hours a day on 116 123
National Domestic Abuse Helpline – call for free and confidential advice, 24 hours a day on 0808 2000 247
Shelter provides free confidential information, support and legal advice on all housing and homelessness issues if you call 0330 0536 083 (please note, this is not a free phone number and your call will be charged). A free webchat is available on their website.
Maudsley Charity - Videos to support in managing a child’s behaviour or if a child is struggling with negative emotions.
YoungMinds- You can find general parental support on a number of common issues, alongside support on speaking to your child about their wellbeing or how to talk about the coronavirus with a child. There is also a free helpline on 0808 802 5544.
Solace Women's Aid- Solace Women’s Aid offers free advice and support to women and children in London to build safe and strong lives.

Solace Advice Line - 0808 802 5565

Solace Rape Crisis helpline - 0808 801 0305

The National Sleep helpline- For help with children's bedtime/ sleep 03303 530 541

Organisations to support parents/carers in speaking about sex education

Big Talk Education- Tips and advice for talking to your children about relationships, puberty and sex education.
NHS Surrey- Links to other websites, books and videos to support talking about puberty with children.
NSPCC- Advice for parents on how to approach topics related to sex education with their child.
National Autistic Society- Support on approaching topics of puberty and sex education with a child with autism.

Organisations to support parents/carers in speaking about gender and identity (including LGBTQ+)

YoungMinds- General advice and links to other organisations that can support gender identity.
NSPCC- Advice on the topic of gender identity, sexuality and sexual orientation.
Stonewall- Stonewall works for acceptance without exception for lesbian, gay, bisexual and transgender people.

Stonewall's Information Service: 0800 0502020

Organisations to support parents/carers with children staying safe online

NSPCC- You will find lots of information and support with different online issues e.g. inappropriate content, parental controls, online games etc
ChildNet- Links to many topics related to online safety, including cyberbullying, supporting children with SEND online and social media.
ThinkYouKnow- Information about a huge range of topics related to online safety.
UK Safer Internet Centre- Tips, advice, guides and resources to help keep children safe online.

Organisations to support parents/carers with bereavement

Winstons Wish- Winston’s Wish provides emotional and practical bereavement support to children, young people and those who care for them.

National helpline: 08088 020 021

Child Bereavement UK- Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.

National helpline: 08000288840

St Christopher’s Hospice-Has the understanding that people deal with bereavement in many different ways. With their years of experience, they are able to tailor support to your individual needs after losing a loved one.

YoungMinds- Information, advice and tips for where you can find support if your child has experienced a bereavement or loss.